1. Order Processing Time
- Orders are typically processed within [X] business days from the time of purchase.
- We process and ship orders during business hours, Monday through Friday. Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods & Costs
- We offer the following shipping options:
- Standard Shipping: [Estimated delivery time] – [Cost]
- Express Shipping: [Estimated delivery time] – [Cost]
- Shipping costs are calculated based on your location and the shipping method selected during checkout.
3. Delivery Time
- Delivery times vary based on the shipping method and destination:
- Domestic Shipping: Typically [X]–[Y] business days.
- International Shipping: Typically [Z]–[A] business days.
- Delivery times may be longer during peak seasons or due to unforeseen circumstances.
4. Tracking Your Order
- Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment’s status.
5. Delivery Issues
- If you have not received your order within the expected timeframe or if you encounter any issues with delivery, please contact us at [Your Contact Information] for assistance.
6. Address Accuracy
- Please ensure that your shipping address is correct at the time of order. We are not responsible for delays or lost items due to incorrect address information provided by the customer.
7. International Shipping
- For international orders, additional customs fees or taxes may apply, which are the responsibility of the customer. We recommend checking your country’s import regulations before placing an order.